Due to the nature of the merchandise, we ensure that our cataloguing is as accurate and honest as possible. Each garment for sale will have a detailed condition report noting and faults or visible wear.
Due to the nature of our business we only lightly steam our garments, all are in clean condition, with some having been previously dry-cleaned however we do recommend that you consult a specialist dry-cleaners upon purchase.
Each garment is sold as seen on screen, we provide a number of pictures and a detailed description for each item but should you want any additional imagery/further information we are always happy to help.
We catalogue as follows:
PRE-LOVED - Vintage and pre-owned, may have some signs of wear and/or damage
NEW W/WO TAGS - Store fresh, unworn condition
PERFECTLY IMPERFECT W/WO TAGS - Unworn, may have some signs of wear and/or damage
SAMPLE - Designer sample, may have some signs of wear and or damage
Our mannequin is a UK size 4 - 6 for reference, and approximately 5ft 11" in height.
Please note that due to the nature of vintage clothing and the changes of commercial sizing over the years, vintage sizes are often not true to modern day designers and brands's sizing. Therefore we take our own full measurements, and equate these to present day commercial sizing. For this reason, our listed size will most likely differ from the original size shown on the label of a garment. Please note all measurements are approximations.
We carefully inspect each garment for flaws, faults and imperfections and stains, then fully measure hips, bust (pit to pit) and length (top of shoulders to end of garment or leg length if it is a trouser suit or jumpsuit).
We then photograph the garment stylised on mannequin, provide and measure each item against a modern day sizing label to try and get a more accurate idea of size.
Another note about bridal gown sizing is that due to the unique construction, it may be different than your 'street' size. It is entirely normal to size up one or two sizes then your street size.
If you’d like further information on condition or sizing, we are always happy to help. We want to help you have the dress of your dreams. Please email firstname.lastname@example.org
Due to the nature of perfectly imperfect, samples and preloved items, we do not accept returns unless the garment ordered is incorrectly to the garment delivered. Please note that some stock will show signs of wear however any flaws are always noted as well as full measurements and composition in the product description.
Should you purchase merchandise with the condition new and unworn, then we will accept returns of the garment, provided that the garment is returned unworn and with all labels attached. We will then issue an electronic gift card with credit equal to the amount of the purchase price of the garment to be used on future BRIDES, made modern purchases.
If you have received an incorrect garment, contact within 48 hours of receiving the item with a photo of the incorrect shipped garment.
In the case of incorrect items we will refund you the return postage costs for 1st Class Tracked & Signed For.
We accept Paypal and card payments.